Last Updated: 18th of May 2018
Categories of Information We Collect and How We Use It
INFORMATION COLLECTED USING IDFV, IDFA AND COOKIES
INFORMATION RELATED TO USE OF VPN 24
From the moment VPN 24 user turns on VPN 24 software, their internet data becomes encrypted. It becomes invisible to governments, ISPs, third party snoopers and even VPN 24. Further, we have a strict no-logs policy when it comes to seeing user activity online. Our servers automatically record information about how a person uses the app, including app install source, IP addresses, app versions, receipt, app name, operating systems, device models, device languages, subscription status, anonymised/ephemeral user-tokens and password-tokens and device country settings, and other user behaviour statistics. We only keep the IP addresses for 7 days and the IP addresses are not related to your internet traffic routed through our VPN servers. We also use IP addresses to generate aggregate, non-identifying information about how VPN 24 is used or develop features to protect us against attacks.
Your Rights regarding Your Information
You may at any time exercise the following rights regarding your PII we have stored: Right of access and information, right to rectification, right to erasure, right to restriction of processing and right to data portability. To get access which PII we have processed about you or to delete your PII and cancel your account, please send an email to firstname.lastname@example.org. We’ll take steps to inform you or delete your information as soon as is practicable. Any consent you gave us for processing your PII is subject to your withdrawal, which may be exercised anytime and without cause. If you have any concerns about our processing of your PII you may complain with the competent Austrian Data Protection Authority, reachable under www.dsb.gv.at.
Your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction. If you’re located outside the United States and choose to provide your PII to us, we may transfer your PII to the United States and process it there. To achieve high availability and low latency, we replicate the data (including your PII) across data-centers and providers in United States and Europe. These services are certified under the Privacy Shield Rules.